Process and Quality Manager (m/f)
Thu, 12 Jan 2017 15:04:40 GMT
We want to hire a Quality & Process Manager to define and implement the fleet and operational processes and to monitor constantly the quality of the different mobility services models MOIA is an innovative mobility company that will change people’s lives by re-imagining urban mobility. MOIA will create services that enable more people to move more freely and securely, ultimately making cities better places to live. We will free up the movement of people and goods within cities whilst making mobility accessible to everyone. That means we will: - Make city traffic clean, safe and silent - Create more time and space for people - Bring affordable and convenient mobility to everybody We would be delighted if you were to accompany us on this exciting and challenging journey. We are not only looking for candidates to fill our job vacancies; we want you as a crucial part of our team. Our core competence is passion.
What you will do
Define the fleet & operational processes for the different business models on global scale Write down processes and Work Instructions Regular review of processes to comply new legal and operational requirements Prepare Training Material for Internal usage and for Third parties Organize regular training sessions for the operational department and for external service provider Perform regular audits to ensure the compliance of the quality standards Set-up quality KPIs reports
What we expect
The right person will be comfortable in an “all hands on deck” environment, loves solving problems, is excited to work in high-performance teams, and can thrive in a startup culture. Bachelor's Degree from an accredited institution Minimum 3 years of similar position in new mobility services or rental companies Deep understanding of the fleet management processes and field operations Experience in an international company Effective communication skills Fluent communication in English Ability to work in an ever-changing environment with tight deadlines Ability to handle multiple priorities and meet deadlines in demanding situations
What we offer you
We are a new company and a fast-growing team. We see things from a people perspective, observing, learning and responding to their social needs. We are always curious to find better ways to do things and so we question everything. We are driven by the possibilities better urban mobility solutions can unlock. We work with different people, disciplines and companies to make great things happen. MOIA offers a unique opportunity as it combines the best of the startup and corporate worlds. We are an innovative new business based in top locations such as Berlin and Hamburg, but are also backed by a large corporate parent providing funding, resources, know-how and commitment. What we offer in detail: Competitive salary Competitive bonus 30 days holiday Mobility budget Pension scheme Working in the most modern and attractive cities of Germany Our work is dedicated to transforming the lives of billions – you will be part of this vision.