Health Information System (HIS) Deployment Officer

Ärzte ohne Grenzen

Tue, 17 Jan 2017 01:08:44 GMT



Health Information System (HIS) Deployment Officer

General introduction Médecins Sans Frontières – Ärzte ohne Grenzen e.V. (MSF-Germany) is the German section of the international medical aid organisation Médecins Sans Frontières which focuses on medical humanitarian aid in crisis situations worldwide. MSF was awarded the Nobel Peace Prize in 1999. MSF-Germany supports MSF’s global field operations through recruitment of field personnel, raising awareness about humanitarian issues and fundraising. MSF- Germany is one of 21 MSF sections and is part of the Operational Centre Amsterdam (OCA), through which the majority of German field personnel and funds are channelled. Within OCA, MSF-Germany directly manages field projects in nine countries. Background The new Health Information System (HIS) is a multi-year project which aims to upgrade the existing Excel-based HIS in all missions across MSF OCA’s portfolio within the next two years. The HIS project is being run from the Manson Unit which is based in the MSF-UK office and is part of the medical department that supports the activities of MSF-Operational Centre Amsterdam (OCA). The Manson Unit provides strategic medical and technical support to OCA programs, specifically in the domains of: Epidemiology and Public Health, Malaria & Infectious Diseases, HIV & TB, Non-Communicable Diseases. The HIS project (anchored in the Medical Goal of the MSF OCA Strategic Plan 2015-2019) will improve our medical impact through more timely and effective use of data to inform programmatic decisions and patient care. The upgraded HIS will use a server-based architecture consisting of central server instances functioning as a data repository, as well as local servers in our field projects located in more than 30 countries. The main platforms used are DHIS2 and openMRS. The project uses the agile development methodology and is split in 2 releases, which will deliver functional products to the organisation. The software development phase for release 1 started in November 2015, with the first field pilot in May 2016 and first deployment planned for March 2017. Development for release 2 is planned to begin early 2017.

I. Terms of Reference Position: Health Information System (HIS) Deployment Officer Job location: Berlin - depending on foreign countries, with regular travel abroad

(70-80%) Job dimension: 100% (40 hours per week) Start: as soon as possible Duration: 6 months with possibility of extension Deadline: 29th January 2017 Place within the organisation The HIS project team is currently composed of a Project Manager, a Project Administrator, a HIS Medical Content Officer and a HIS Training Officer. The team is soon to expand to include a HIS IT Support Officer alongside with the here advertised HIS Deployment Officer positions. Currently the team members are located in the Berlin and London offices.

Overall objective of the position The overall objective of the post is to conduct the implementation of the HIS across all missions run by MSF OCA. This will happen through deployment visits at each mission coordination and field project locations. The estimated time per mission is 2-5 weeks, depending on its size and will be conducted by 2 Deployment Officers (one pair). As the implementation of a new system encompasses many different aspects, we are looking for people with diverse backgrounds, as noted below. The Deployment Officers will receive preparatory training before the implementation starts and will be supported during the deployments by the rest of the HIS team.

II. Tasks • Together with the rest of the HIS team, analyse the mission-specific information

gathered beforehand and customise the deployment approach accordingly • Conduct training on medical data (definitions, use etc), on using the HIS software

platform and on data protection at mission coordination and project locations with the beforehand identified target groups

• Conduct medical data flow mapping at each project site (from data collection to reporting), looking at types of data collected, sites, people involved etc.

• Connect the HIS servers to the existing IT infrastructure • Evaluate the user experience of the HIS and the deployment methodology based on a

predefined evaluation toolkit • Write a deployment report This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organisation. This job description does not form part of the contract of employment.

III. Profile Given the broad range of the tasks involved for a successful deployment of the HIS, we are looking at 2 distinct profiles or for people that combine the skills mentioned below. As the implementation of the HIS will include several French speaking countries, French language skills will play an important role in the selection of the candidates to ensure sufficient coverage within the team Required: For health related profiles • Degree in health related professions, profound understanding of medical data

For IT/logistics related profiles Demonstrable experience in: • IT networking: Knowledge of connecting computers to a LAN, IP addresses, router

configuration, port forwarding and basic troubleshooting skills • Basic knowledge about NAS (Network Attached Storage devices) • Ability to communicate and troubleshoot IT related issues with guidance from the IT

support team • Ability to train IT officers in the field on basic setup and maintenance tasks, based on

existing training material For all • Demonstrable experience in conducting trainings for a very diverse target group • Previous field experience with MSF • Interpersonal skills that enable you to work with people at all levels, motivate others

and change people's attitudes when necessary • Written and spoken communication skills that allow you to inform and advise others

clearly • Problem-solving and negotiation skills

• Initiative and the ability to offer new ideas • Organisational and planning skills to manage your time and to meet deadlines and

objectives • Good time-keeping skills to enable you to effectively manage training schedules • Personal commitment to improving your own knowledge and skills • Willing to travel abroad and spend considerable time in the field projects • Fluent in English, written and spoken Preferred: For health related profiles • Experience in using the Excel-based HIS system currently in use at MSF OCA missions For all • Previous experience with the DHIS2 and openMRS platforms • Fluent in French, written and spoken • Skills in Arabic or Spanish We are offering • A stimulating, professional working environment in an international organisation. • A contract for 6 months based on a full-time appointment (40h/week). • Salary will depend on three main factors: domicile, level of responsibility and

experience on the job. The candidate’s domicile will determine which MSF section will act as employer. A German gross monthly salary will be between € 2,915 and € 3,687 depending on professional experience.

Information and application We will be reviewing applications as they come in. The closing date for this post may be brought forward or extended depending on the volume and strength of applications. Only shortlisted candidates will be contacted. For an informal discussion about the role, please contact Theo Krommydakis on Please note that we don´t cover the travel expenses for a first round interview in Berlin.

Please submit your complete written application in English (incl. letter of motivation, CV and certificates) by E-Mail and integrate all documents in 1 file (pdf welcome).

The deadline for applications is 29th January 2017.

Aerzte ohne Grenzen e.V. Jenny Hoppe

Am Koellnischen Park 1, 10179 Berlin

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